Help Documentation
User manuals, instruction sheets, process flowcharts and multimedia tutorials are all products of instructional design—they seek to educate users to undertake a task or set of tasks.
Red Pony can produce a range of educational materials designed to meet the specific needs of your staff, clients or users. We can ensure that the content addresses a range of learning styles (e.g. visual, auditory or kinesthetic and tactile) and help you select the best tools to develop your project (e.g. MS Word, MS Visio, Adobe RoboHelp).
We have experience working across a variety of platforms and delivery mechanisms, including:
- print documentation
- presentation materials
- online help documentation
- training videos
CASE
STUDY
Cognology Enterprise is a highly configurable employee performance review application. As such, the help documentation had to take into account the numerous possible permutations for designing the review process, and the needs of the users who do not generally have an IT background.
 learn more
To learn more about our user help documentation services and how we can help you, contact Red Pony.
Other documentation services:
 technical documentation
Microsoft templates
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