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"Red Pony's ability to understand and write content for a variety of audiences via a variety of mediums contributed greatly to the success of the intranet project."

Frank Mapperson
Manager – Quality Assurance, CitiPower & Powercor

Technical Documentation

Red Pony offers clients extensive technical writing and editing expertise.

We specialise in taking complex subject matter (whether it relates to systems, products, services or methodologies) and then documenting this information to ensure the meaning is communicated to your intended audience.

We focus on providing clarity, ensuring logic and reducing complexity in order to convey technical concepts without any loss of meaning.

CASE STUDY

Documentation specialist HH Content brought in Red Pony to assist in the development of asset management strategy documentation for Victorian energy company, SP AusNet.

Red Pony worked with SP AusNet's electricity and gas operations to structure, collate and edit asset management documents for submission to the industry regulator, the Victorian Essential Services Commission.
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Documentation for all requirements

Red Pony can assist you to develop all types of technical documentation, including:

asset management strategies
employee manuals
functional specifications
grants and award submissions
procedure manuals
product specifications
project proposals
regulatory documentation
user help documentation
white papers.

Information design and instructional material

Red Pony understands and can apply the fundamental principles of information design to your project. We use our expertise to create intuitive, user-centric documents and systems. We undertake a thorough analysis to identify the user requirements and design the content and presentation of this information accordingly.

Red Pony can produce a range of educational materials designed to meet the specific needs of your staff, clients or users. We can ensure that the content addresses a range of learning styles (e.g. visual, auditory, kinesthetic or tactile) and help you select the best tools to develop your project (e.g. MS Word, Adobe RoboHelp, content management systems).

More information

To learn more about our technical documentation services and how we can help you, contact Red Pony.