Technical Writing
Red Pony offers clients extensive technical writing and editing expertise.
We specialise in taking complex subject matter (whether it relates to systems, products, services or methodologies) and then documenting this information to ensure the meaning is communicated to your intended audience.
We focus on providing clarity, ensuring logic and reducing complexity in order to convey technical concepts without any loss of meaning.
CASE
STUDY
Cognology Enterprise is a highly configurable employee performance review application. As such, the help documentation had to take into account the numerous possible permutations for designing the review process, and the needs of the users who do not generally have an IT background.
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Documentation for all requirements
Red Pony can assist you to develop all types of
technical documentation, including:
- asset management strategies
- employee manuals
- functional specifications
- grants and award submissions
- procedure manuals
- product specifications
- project proposals
- regulatory documentation
- user help documentation
- white papers.
Information design and instructional material
Red Pony understands and can apply the fundamental principles of information design to your project. We use our expertise to create intuitive, user-centric documents and systems. We undertake a thorough analysis to identify the user requirements and design the content and presentation of this information accordingly.
Red Pony can produce a range of educational materials designed to meet the specific needs of your staff, clients or users. We can ensure that the content addresses a range of learning styles (e.g. visual, auditory, kinesthetic or tactile) and help you select the best tools to develop your project (e.g. MS Word, Adobe RoboHelp, content management systems).
More information
To learn more about our technical
writing services and how we can help you, contact Red Pony.
Other writing services:
 plain English writing
copywriting
web writing
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