We specialise in taking complex subject matter (whether it relates to systems, products, services or methodologies) and then documenting this information to ensure the meaning is communicated to your intended audience.
We focus on providing clarity, ensuring logic and reducing complexity in order to convey technical concepts in full without any loss of meaning.
Technical writing across the industry spectrum
We work across a range of industries – from asset management to utilities – so we understand the nature of the questions your audience will be asking.
We can draw on existing documentation, subject matter expert interviews or independent research to source the information we need. We will transform this material into clear and comprehensive documentation using the format and language that best suits the intended readership.
Technical documentation for all requirements
Red Pony can assist you to develop all types of technical documentation, including:
- asset management strategies
- employee manuals
- functional specifications
- grants and award submissions
- procedure manuals
- product specifications
- project proposals
- regulatory documentation
- user help documentation
- white papers.
Information design and instructional material
Red Pony understands and can apply the fundamental principles of information design to your project. We use our expertise to create intuitive, user-centric documents and systems. We undertake a thorough analysis to identify the user requirements and design the content and presentation of this information accordingly.
Red Pony can produce a range of training resources designed to meet the specific needs of your staff, clients or users. We can ensure that the content addresses a range of learning styles (e.g. visual, auditory, kinaesthetic or tactile) and help you select the best tools to develop your project (e.g. MS Word, Confluence, custom content management systems).