Insights archive

Red Pony is a team of writers, editors, Microsoft Office template developers and communications trainers. We have been writing about our areas of expertise for over a decade in our Red Pony Express newsletter.

This collection features the best articles from the last 10 years.

Beware the certainty of numbers
Technical writing, Editing Natalina Nheu Technical writing, Editing Natalina Nheu

Beware the certainty of numbers

As uncertainty and confusion about COVID-19 continue in people’s lives, those hungry for information are finding themselves taking a crash course in epidemiological terms. A number of information platforms have responded by publishing their own COVID-19-related glossaries, including the Yale School of Medicine and our own ABC. But what about COVID-19 numbers?

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Simple tips for refreshing website content
Plain English writing, Web writing Peter Riches Plain English writing, Web writing Peter Riches

Simple tips for refreshing website content

Like a lot of other businesses, we’ve been using the COVID-19 downtime to do a bit of housekeeping, including the next iteration of the Red Pony website (more about that soon). We’ve also been helping several other clients develop content to update their own sites, so I thought I’d use this opportunity to provide a few tips on writing for the web.

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Panic stations: fear amid an ‘infodemic’
Web writing, Business communications Natalina Nheu Web writing, Business communications Natalina Nheu

Panic stations: fear amid an ‘infodemic’

There is much uncertainty and fear in the current COVID-19 crisis. We fear the disease itself, the possibility of death, the unknown. We fear the loss of our livelihoods, our ability to connect with others as we have done and of life as we know it. Many of us have already suffered losses, and for some the prospect of more loss is devastating. Much of this fear is real. But there is also much misinformation, intended or not.

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Commas say something in adjective pairs
Grammar tips Natalina Nheu Grammar tips Natalina Nheu

Commas say something in adjective pairs

Adjectives describe people, animals and objects, and in doing so, particularise and identify them. They answer questions like what kind, how many and which one? It’s hard to imagine a world without adjectives, but I’d like to see a science fiction writer try.

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Seeing names: the fascinating world of synaesthesia

Seeing names: the fascinating world of synaesthesia

I’m terrible at remembering people’s names. I’m well aware of this deficiency and over the years I’ve made a conscious effort to address it, admittedly with limited success. As Dale Carnegie once observed, ‘A person’s name is, to that person, the sweetest and most important sound in any language.’

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English language Peter Riches English language Peter Riches

Where words go when they die

The current online version of the Macquarie Dictionary lists 138,000 words and 210,000 different definitions. According to an online survey of 2 million (admittedly self-selected) people, the average adult has a vocabulary of 20,000–35,000 words. Which begs the question, what happens with the rest?

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Tendering, Project management Peter Riches Tendering, Project management Peter Riches

Tenders, funding applications and award submissions: different sides of the same coin

When it comes to writing a tender, business proposal, funding application or an award submission the purpose is the same – convincing the reader that you are the best proposition based on your capabilities and achievements. One technique to help you achieve that is to apply a ‘what, how, where’ model to your writing.

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A body of writing: good bones are just the beginning

When someone says a house has ‘good bones’ we tend to think of a solid structure, or a floor plan that can be used or improved without major renovation. In writing, ‘good bones’ also implies a sound structure, providing clear direction and logical flow of information. However, I actually think of this as the skeleton rather than the bones.

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